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Policies & Terms for Supplier

Supplier Agreement

1. Scope

Supplier is willing to display and sell their products on Online Marketplace. Online Marketplace will allow the Supplier to use slots to display their products. Supplier will use the limited slots; numbers of Slots for products display shall be granted and are subject to the package selected by the Supplier. Supplier shall provide all the details to the website. Customers come to Online Marketplace and can view products details and prices and able to order. Supplier will handle orders directly and responsible for the timely deliveries and Online Marketplace will not have any concern for the proceeding of orders. Supplier is responsible to display their products and stock levels as per their inventory levels.

2. Term

Online Marketplace and Supplier agree that the term of the Agreement shall commence on the effective date and shall continue for a period of 12 months, and for as long thereafter as it is mutually agreed.

3. Supplier's Role

Online Marketplace is a service provider and will not be involved in the physical transaction between the Supplier and the End Customer. Online Marketplace is not the agent between Supplier and the customers. Online Marketplace may not use any of the images contained within the provided photos for any other purpose unless it is approved by the relevant party. Online Marketplace may not use any images provided in any other medium than the specified website without prior written consent of Supplier. Supplier’s brand name must appear on all product listings as well as remain visible on all product images provided.

4. Fee and Payments

If the orders are paid by the customers directly to supplier offline, as on credit basis or by cash on delivery then there is NO FEES associated with these order due from the Supplier. VendorsCorner FZE is not responsible for any amount and balances due by the customers for any offline payments agreed and processed by the supplier.

If customers pay through website via Online Payment, then Supplier shall be charged 7.5% commission. VendorsCorner FZE will transfer all amounts collected online to the Vendors within 7 Days from the requested date. Any additional functions to any package will be added as a complimentary Free of charge with the mutual understanding of Parties.

5. Supplier’s Obligations

The supplier will not be registered to sell on the Online Marketplace unless Supplier is verified. VendorsCorner FZE will require Supplier’s trade license along with any other permits, certifications, relevant governmental documentation along with any other documents deemed to be necessary, if the supplier fails to provide such documents, then will not be registered and not able to sell their products.

VendorsCorner FZE prohibits any suppliers from transaction on the Online Marketplace if they are an individual or not a registered company in the UAE, or fails to provide requested documents.

6. Showcase

Supplier will provide the Online Marketplace with a detailed listing of all items shown in the photos along with, but not limited to, the price they will be charged for each item, and any and all other charges which may be due in affiliation with each item. Supplier will also provide to Online Marketplace with the actual retail price. The price the Supplier charges for each item will be left solely to the Supplier’s discretion. Online Marketplace will not have any concern with the originality of Products that they are same as looking in pictures and Online Marketplaces is not responsible for the product prices. This Agreement authorizes VendorsCorner FZE to use Supplier’s logo and name on profile as well as to put on the website for marketing etc.

7. Guarantee and Warranty

The Supplier sets minimum prices on all products. Supplier is expected to advertise Supplier’s products no lower than the price specified. Online Marketplace does not give any guarantee or warrantee of products and will not be responsible for any claim. It is Supplier’s responsibility to place verified and approved products on Online Marketplace which have been approved by as per the Local Laws. Supplier is responsible to deal with the food and health authorities if any issue arises from the course of this Agreement.

8. Confidential Information

In order to ensure the safety of information, Parties are agreed upon adhere to the confidentiality expectations of each other. Neither Party will use, copy, adapt, alter or part with possession of any information of the others which is disclosed or otherwise comes into its possession under or in relation to this Agreement and which is of a confidential nature. This obligation will not apply to information which the recipient can prove was in its possession at the date it was received or obtained or which the recipient obtains from some other person with good legal title to it or which is in or comes into the public domain otherwise than through the default or negligence of the recipient or which is independently developed by or for the recipient.

9. Privacy Policy

Any personal information of customers that is provided to Online Marketplace by the Supplier during the course of this Agreement including name, address, telephone number and email address will be treated confidentially and will not be released, sold or rented to any entities or individuals.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

10. Rights and Obligations

All images of all products supplied by Supplier, including but not limited images, are the exclusive property of Supplier. Retailer may use these images only in connection with the sale of Supplier’s products and only in compliance with any policies or terms stated by the Supplier. No other use or distribution is permitted. By sending or placing an order, customers must agree to terms and conditions provided by Online Marketplace.

11. Sales and Tax

Supplier agrees that it is the sole responsibility of Supplier to collect, report and remit all taxes to the correct tax authority for all business transactions, sales or revenue stemming from the sales of the Supplier’s products. Supplier further agrees that Online Marketplace is not obligated to determine whether a sales tax applies and is not responsible to collect, report or remit any tax information arising from any transaction involving the images or photos provided.

12. Return / Refund Policy

Supplier will provide their own return policy, and shall clearly state it on their Profile Page when a customer may Return / Exchange an item. Online Marketplace is not responsible for any returns, damages or costs incurred by the sale from Online Marketplace. Supplier is also responsible for any shipment gone to bad address and Online Marketplace will not have any concern with this type of cases.

Refunds will be done only through the Original Mode of Payment.

13. Disclaimer

Online Marketplace is in no way responsible or liable for the success of the Supplier on the Online Marketplace, the accuracy, or legality of its content and operation aside from what was presented as documentation from the supplier in Good Faith. Further, the Supplier has independently evaluated the desirability of participating in the Online Marketplace Program and is not relying on any representation, guarantee or statement other than set forth in this Agreement.

14. Non-Payment

Non-payment by Supplier will result in immediate removal from Supplier’s Program. Supplier will be charged an overdue account fee of 500 Dirham per week on top of amount owed if any non- payment reaches 7 days past due. Online Marketplace is not responsible for any payment problems between the Supplier and the customer.

15. Termination

If both Parties are not satisfied with the program defined by this Agreement, and the results thereof, either party may terminate this agreement by providing thirty (30) days prior written notice to the other aforementioned party.

Once terminated, all data will be erased and all products, pages, and any relevant information of the supplier will be deactivated.

16. Right to Modify

Online Marketplace retains the right to modify this Agreement or may be modified or amended with the mutual consent of both parties at any time. Changes will not be retroactive. If any modification is unacceptable to the Retailer, the recourse will be termination of the Supplier’s participation in the Program. Continued participation will constitute acceptance of the modifications.

17. Governing Law

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE. United Arab of Emirates is our country of domicile.

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

This Agreement shall be governed, construed and enforced in accordance with the jurisdiction United Arab Emirates, all International Laws with local, state, provincial and federal laws where the customers or supplier located. In the event that litigation results from or arises out of this Agreement or the performance thereof, the Parties agree to reimburse the prevailing Party’s reasonable legal fees, court costs, and all other expenses, whether or not taxable by the court as costs, in addition to any other relief to which the prevailing party may be entitled.

18. Severability

Whenever possible, each provision of this Agreement will be interpreted in such manner as to be effective and valid under applicable law, but if any provision of this Agreement is held to be invalid, illegal, or unenforceable in any respect under any applicable law or rule in any jurisdiction, such invalidity, illegality, or unenforceability will not affect any other provision or any other jurisdiction, but this Agreement will be reformed, construed, and enforced in such jurisdiction as if such invalid, illegal, or unenforceable provisions had never been contained herein.

19. Entire Agreement

This Agreement constitutes the entire understanding and agreement of the parties with respect to its subject matter and supersedes all prior and contemporaneous agreements or understandings, inducements or conditions, express or implied, written or oral, between the Supplier and Retailer.

20. Notices

Any notice which may be given by a Party under this Agreement shall be deemed to have been duly delivered if delivered by post or electronic mail to the address of the other Party as specified in this Agreement or any other address notified in writing to the other Parties.

21. Force Majeure

Any Party shall not be considered in breach of or in default under this Agreement on account of, and shall not be liable to the other Parties for, any delay or failure to perform its obligations hereunder by reason of fire, earthquake, flood, explosion, strike, riot, war, terrorism, or similar event beyond that Party’s reasonable control (each a “Force Majeure Event”); provided, however, if a Force Majeure Event occurs, the affected Party shall, as soon as practicable:

  • Notify the other Parties in the Force Majeure Event and its impact on performance under this Agreement; and
  • Use reasonable efforts to resolve any issues resulting from the Force Majeure Event and perform its obligations.

22. Successors and Assigns

All references in this Agreement of the Parties shall be deemed to include, as applicable, a reference to their respective successors and assigns. The provisions of this Agreement shall be binding on and shall inure to the benefit of the successors and assigns of the Parties.

23. Packages

VendorsCorner FZE (Online Marketplace) and the Supplier agree that the term of the Agreement shall commence on its above written effective date and shall continue for a period of certain months, and for as long thereafter as it is mutually agreed.

24. Package Selection

A free of Charge Trail period of (3) Three Months is granted from the Go-Live Date Upon completion, the Vendor can elect to cancel or Join the online marketplace for an extended duration.